Are your rates inclusive of all taxes?
Yes, all taxes including city taxes are included in our rates.
Is the rate per room or per person?
The rate is always per room. Be sure to check that you choose the correct room type.
What is the difference between a "twin" room and a "double" room?
A twin room contains two single beds, while a double room contains one double bed.
Is breakfast included in the rates?
Yes, breakfast is included.
What kind of breakfast is offered?
A buffet breakfast.
When is breakfast served?
Breakfast is served from 07.00hrs to 10.30hrs every day.
When can I check in and when do I have to check out?
Check-in is from 14.00hrs and check-out is until 12.00hrs.
Do I pay when I check in or when I check out?
You should pay when you check out.
Can I pay by credit card?
Yes, Visa, MasterCard, JCB, American Express and Diners are accepted.
Does the bathroom have a bathtub or shower, or both?
All bathrooms are equipped with shower and bathtub.
Is the establishment open 24 hours a day?
Yes, reception is manned 24 hours.
Which languages are spoken at reception?
English. Deutsch, Italiano and Franηais.
What floor is the establishment on, how many floors are there in total and is there a lift/elevator?
The hotel occupies the whole building (with lift/elevator), which has 2 floor(s) in total.
Is room service available? If so, at what times is it available?
Yes, room service is available 24 hours a day.
Do children stay for free? (Note bene: If yes, only ONE child per room can stay for free)
Yes, children up to the age of 6 years old (accompanied by an adult) can stay in the same room free of charge (one child per room only).
Can I ask for a cot/crib in my room? If so, what is the charge for this?
Yes, cots/cribs are available and are free of charge. Please confirm availability directly with the establishment well in advance of your arrival.
What is the charge for air conditioning? Is it seasonal?
Air conditioning is included in each room rate and is available all year round.
Are pets welcome?
No, unfortunately the hotel does not accept pets.
Is parking available at the establishment and if so, do I have to reserve prior to arriving?
Yes, the hotel has its own car park on the grounds. Please confirm availability directly with the establishment well in advance of your arrival.
How much does parking cost?
Parking at the hotel is free.
Can I rent a car at the establishment or nearby?
You can rent a car at reception.
How close is the nearest airport to the establishment?
Amerigo Vespucci: 20 kilometres.
How close are the nearest public transport facilities?
Train: Santa Maria Novella - 7000 metres. Underground/Metro/Tram: N/A - N/A metres. Bus stop: 500 metres.
Does the establishment have conference rooms? If so, how many and what is the capacity?
The hotel has one conference room which can accommodate 70 persons.
Yes, all taxes including city taxes are included in our rates.
Is the rate per room or per person?
The rate is always per room. Be sure to check that you choose the correct room type.
What is the difference between a "twin" room and a "double" room?
A twin room contains two single beds, while a double room contains one double bed.
Is breakfast included in the rates?
Yes, breakfast is included.
What kind of breakfast is offered?
A buffet breakfast.
When is breakfast served?
Breakfast is served from 07.00hrs to 10.30hrs every day.
When can I check in and when do I have to check out?
Check-in is from 14.00hrs and check-out is until 12.00hrs.
Do I pay when I check in or when I check out?
You should pay when you check out.
Can I pay by credit card?
Yes, Visa, MasterCard, JCB, American Express and Diners are accepted.
Does the bathroom have a bathtub or shower, or both?
All bathrooms are equipped with shower and bathtub.
Is the establishment open 24 hours a day?
Yes, reception is manned 24 hours.
Which languages are spoken at reception?
English. Deutsch, Italiano and Franηais.
What floor is the establishment on, how many floors are there in total and is there a lift/elevator?
The hotel occupies the whole building (with lift/elevator), which has 2 floor(s) in total.
Is room service available? If so, at what times is it available?
Yes, room service is available 24 hours a day.
Do children stay for free? (Note bene: If yes, only ONE child per room can stay for free)
Yes, children up to the age of 6 years old (accompanied by an adult) can stay in the same room free of charge (one child per room only).
Can I ask for a cot/crib in my room? If so, what is the charge for this?
Yes, cots/cribs are available and are free of charge. Please confirm availability directly with the establishment well in advance of your arrival.
What is the charge for air conditioning? Is it seasonal?
Air conditioning is included in each room rate and is available all year round.
Are pets welcome?
No, unfortunately the hotel does not accept pets.
Is parking available at the establishment and if so, do I have to reserve prior to arriving?
Yes, the hotel has its own car park on the grounds. Please confirm availability directly with the establishment well in advance of your arrival.
How much does parking cost?
Parking at the hotel is free.
Can I rent a car at the establishment or nearby?
You can rent a car at reception.
How close is the nearest airport to the establishment?
Amerigo Vespucci: 20 kilometres.
How close are the nearest public transport facilities?
Train: Santa Maria Novella - 7000 metres. Underground/Metro/Tram: N/A - N/A metres. Bus stop: 500 metres.
Does the establishment have conference rooms? If so, how many and what is the capacity?
The hotel has one conference room which can accommodate 70 persons.
